Coaching Excellence – Effective Coaching Skills




Business improves when people within the business improve. Applying the fundamental concepts of the learning ladder, the virtuous spiral, B-H-P, R_P_M and others, when working as a coach we have the opportunity to have a significant impact on others, on the business and on our credibility and standing wtithin the organisation. Employing sophisticated techniques which are easy to apply, this course examines in detail the all-important role of coaching others to success.

Principle areas of focus:

  • The learning ladder
  • Skills of an effective coach
  • Building rapport and trust
  • Questioning skills
  • Empathy
  • Listening skills
  • Feedback
  • Gaining commitment
  • The virtuous cycle
  • Barriers to learning
  • Engaging development
  • Development preferences
  • The coaching process


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